Last updated: 19 October 2026
Who this notice covers
This notice explains how Winning Global Freight Ltd. handles information provided through this website and in connection with freight enquiries and services. Please share only the information needed for your request and ensure you are authorised to provide another person’s contact or shipment details.
Information you provide
Enquiry forms collect your name, email address, message and any company or phone details you choose to provide. Quotation requests also collect contact details, country, origin, destination, cargo description, shipment measurements, transport preference and special instructions. Customer accounts and active shipments may include business contacts, transport documents, invoices, receipts and shipment references.
How information is used
Information is used to respond to enquiries, prepare quotations, coordinate agreed freight services, provide shipment updates, manage customer access and maintain transaction records. Technical information such as IP addresses, browser details and security logs is used to operate the website, investigate problems and prevent abuse.
Cookies and website services
The website uses cookies for sessions, sign-in and form security. Blocking these cookies may affect login and form functions. Hosting and security providers process technical connection information when serving the website. Fonts may be requested from Google Fonts, which receives normal connection information when your browser loads them.
Information shared for services
Information needed for an agreed shipment may be provided to relevant carriers, handling partners, transport providers, customs authorities or professional advisers. Hosting, backup and email providers support website and business operations. The information involved depends on the service and the task being performed. Authorities may also receive information where disclosure is required by applicable law.
External websites and international processing
Google Maps directions, WhatsApp and social media links open services operated by other organisations. Their privacy policies apply when you use them. Internet infrastructure, service providers and international freight partners may process information outside Bangladesh. Avoid sending unnecessary identity, financial or other sensitive documents through public enquiry forms.
Keeping information
Information is retained while needed to handle the enquiry, provide the agreed service, maintain business and accounting records, resolve disputes or meet applicable obligations. The period depends on the type of record and the purpose for which it is held. Backup copies may remain for their normal retention cycle after an active record is removed.
Security and shipment references
The website uses HTTPS and access controls for administrative and customer functions. No website or transmission method can be guaranteed completely secure. Public tracking displays selected shipment milestones to someone who has the relevant reference. Treat shipment references and account credentials as private and do not publish them unnecessarily.
Questions and requests
Contact our team if you want to ask about information associated with you, correct an error or request removal of information that is no longer needed. We may ask for details to verify your identity and locate the relevant records. Some information may need to be retained for ongoing services, accounting, disputes or applicable obligations.
Updates to this notice
The notice may be updated when website functions, service arrangements or information-handling practices change. The date above identifies the latest published revision.
Privacy enquiries
WINNING GLOBAL FREIGHT LTD.
[email protected]
Website enquiry measurement
We record daily counts of quote, telephone and WhatsApp link clicks and successful enquiries to understand which website pages help customers. These totals contain the page path and interaction type, without contact details, visitor identifiers or URL query strings. Link-click measurement honours the browser Do Not Track setting. Enquiry records are kept separately so our team can respond.